Welcome to Cutter Buick GMC

Went into the dealership with low expectations on being able to walk out with a vehicle I could afford. Roy, the salesman and Shane, the GM, were more than patient, accommodating and truly helped me get the truck I wanted. It was hassle free and just a straight up positive vibe from the moment I walked in the door. All in all, the experience led to a purchase and it was all said and done the same evening (within a couple of hours!)

I have been a loyal customers for years. The customer service has always been top notch which is why I keep coming back to work with them. I recently purchased another vehicle at GMC Waipahu this weekend and worked with Johnny S. and Chad K. and they went above and beyond my expectations. Customer service is huge for me and they checked everything off my list and then went beyond that. Johnny is an amazing salesman. He takes his time to explain all the features on the vehicle, He is honest from the start and checked up on me to see how things were going after my purchase which I really appreciated. Chad really worked his magic and got me everything that I wanted and then more. Thank you so much GMC Waipahu for always taking care of my family. You already know that I’ll be back in a few years. AMAZING SERVICE HANDS DOWN!!!!

My name is patty niko. Just wanna give a big shout out to MATTHEW A. AND ROMIL they are so awesome I'm so blessed to have them helped me with my new 2022 ACADIA First and foremost thank God. For having this best dealership. This is my 3rd car with them . I GIVE MATTHEW A. AND ROMIL 💯 ➕️ THANK YOU BOTH APPRECIATE YOU BOTH FROM MY FAMILY TO YOURS THANK YOU

I have to add and update to my previous review. I was able to talk with and meet with general sales manager, Chad Kume, he made everything from our previous experience 100% better! We were able to leave the dealership today feeling happy and comfortable with our contract. Chad definitely went the extra mile to ensure we were satisfied and felt extremely valued as customers, his customer service was truly genuine and sincere. I am so thankful for this experience today and that I can now I happily refer family and friends to this business. Thank you again for everything! We appreciate you!

This review is a few weeks overdue... But I saw a used car I wanted online and made a test drive appointment here right away! I was helped by Steven who was so friendly, professional, and welcoming. The Finances Office has helped me tremendously by finding me a lender who was willing to cut down the car loan APR by half of what was originally suggested. Overall, I spent a great morning purchasing my dream car with the help of Steven and other amazing staff. Would definitely recommend!

I highly recommend this dealership to anyone looking to get a car. I was pleasantly surprised with the great customer service and how above and beyond the workers went to make my experience nothing short of amazing! Unfortunately, I work long hours and I don't finish work until 8 at night. But I was In the market to get a new car and I've heard great things from friends and coworkers about this dealership, so I decided to try my luck and go after work. I called them to tell them my situation and they were more than happy to accommodate me. I showed up to the dealership at 8:15 at night and was greeted by a few workers. I was interested in looking at a 4Runner they had on site, and for people who finished work about 30 minutes ago, they all seemed very patient. I worked with a guy named Matt and another one named Nohili. They showed me the ins and outs of the 4Runner and recommended I take it for a drive. But, I wasn't sold right away, I wanted to know my options. They walked me around the lot and the new 2020 Mazda's really caught my eye. I'm the type of person who needs to know everything there is to know about a car before I buy it, so they ended pulling out about 6 or seven cars before I was able to settle on two potential buys. I would've never known they closed at 8, these workers seriously didn't seem to care that I had kept them at the dealership til 12:30 ... and even then, I told them I still needed to think it over. I thought for sure, if I came back, no one would want to work with me. But to my surprise, I came back the next night and I was greeted again with warm smiles and aloha. Even though I had some time to think it over, I still couldn't decide if I wanted to get the Cx-5 or the Mazda 6. The workers again, walked me through the ins and outs of the cars and pulled out a bunch of colors for me to look at. I ended up decide to take the Mazda 6, but not without spending 2 hours exploring the lot. Again, still surprised that not one of the workers had even the slightest bit of resentment, when this would be the second night I kept them here past midnight. I worked with Tom, the sales manager and even met the general manager Shane to work out a deal. They both were super cool and really made the time pass with great conversation. They ended up scoring me an amazing deal for a brand new car, when I really wasn't even in the market for a NEW one, I originally was gonna settle for the used Toyota. And to top it all off, since I didn't finish my deal til 12:30 , they didn't have anyone onsite to detail the car, so they offered to have the car dropped off to me once it was completed the next day. (Jaw drop!!!) If you haven't gotten the point of this post yet, GO CHECK THEM OUT! I promise you won't be disappointed at all!! I've had the car for about a week now and I'm more than ecstatic with my choice. I'll definitely be returning here if I ever need to buy another car!

I am so grateful for Tom, Romeo, Nohili and Kevin. A great Team that goes the extra mile. They’re GREAT! I would recommend 100%

Working with Matthew, Nohili and Tom was worth the visit to Cutter GMC. The bonus was a new Canyon. They kept their word and made another happy customer.

Tom Naughton is the person that you want to deal with when visiting the dealership, he is very knowledgeable, he listens to what you want and he goes above and beyond to make it happen and keeps you in your desired price range with no strings attached. This is the 3rd car that I have purchased from this dealership because the service is excellent and I have never been steered wrong.

I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing that stands out for me is the atmosphere. Service with a smile is a lost art in the Customer Service Industry. I feel you will always find it here at Cutter Service Departments. Keep up the great work and stay blessed. Mahalo nuiloa and Aloha.

Great customer service! My salesman was such a sweet young man, easy to talk to and was very respectful. Even took me to my mothers house to pick up my paystubs! He and and his manager made me understand why purchasing a newer vehicle made sense. It’s my very first brand new vehicle and I love my new truck! I will definitely recommend them to everyone.

Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC!

I was in the market for a new vehicle and was deciding between the GMC Canyon or the Chevy Colorado. After test driving both vehicles at the respective Cutter dealerships, it was a no-brainer that the Canyon was the truck for me. Mel and his team took awesome care of me and the process was smooth and fast. Best vehicle choice and best dealership!

I recently purchased a new vehicle and like everyone else I went to numerous dealerships. After doing loads of research we decided to purchase a GMC Acadia. Kameron was the salesman that assisted my wife and I and he was extremely helpful. They bent over backwards for me so I could get a new vehicle that fits my monthly budget even at the cost of taking a hit on the trade-in. Not many dealerships will do that in my experience, they treated me great, didn't pressure me to buy anything, introduced me to the management team who helped even more and asked me to return the following week to meet the service staff and promised to help me get a few upgrades since it was late when I purchased the vehicle. I felt like they wanted my business unlike other dealerships in the area where there were so many people it took me an hour to speak with anyone and after finally talking to a salesmen he didn't have much information to give me or seem to care I wanted a new vehicle. As long as I am on island I will be returning to the dealership whenever I need a new vehicle! Great job Kameron and his manager whom I can't remember his name!

They aim to please. It was closing time and they found someone to fix our flat. Their service is always good and the employees pleasant to be around.

This make my second visit and they have treated me and family like first class. Once I arrived miss Coral meet me outside the service parking lot. The oil change and tire rotation took about one hour and got my truck back wash and clean.

Would have liked to get a lower monthly payment, but considering my circumstances of my trade in, it's okay I guess. But I really love my Yukon, it's awesome!